The success of MeUFIT: A digital ecosystem for a better member experience

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In 2021, the MáisQueAuga Group opened its second MeUFIT gym in the port city of Vigo, Spain. There, classical fitness and strength training, physiotherapy, nutrition and wellness come together in an area of over 2000 m². With the EGYM ecosystem, MeUFIT has simplified the studio's technical equipment to provide a better and more effective training experience for all members. The result: improved member retention.

Learn all about it in the statement video:

Conclusion by Francisco Cortegoso

"With the EGYM ecosystem, we are able to offer members simple, technological, but straightforward experiences.
Our trainers take care of the customer directly, and the technology provides everything else in a simple way.
So the customer experience is much better, retention increases, and churn is reduced."

Francisco Cortegoso,CEO of MeUFIT / MáisQueAuga Group

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Source and image credit: EGYM

Published on: 15 July 2023

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