Customer service plays a significant role for companies because it helps determine whether a company does well or not. Thus, the services offered after a product has been sold are just as important as the actual sales transaction. In this way, customer loyalty is increased, which also ensures sales in the long term. Only if existing customers are satisfied can more be gained and existing customers retained. The equipment manufacturer Life Fitness also relies on good customer service. In the following, you can read about the possibilities offered by the Life Fitness Service offers you!
Customer service directly from the manufacturer
Like any technical device, fitness equipment requires comprehensive care and regular maintenance. If this is done directly by the manufacturer, all the better! Thus, many manufacturers offer such services for their equipment. The advantage of having the equipment serviced directly by the manufacturer is that the service technicians are perfectly familiar with the equipment, since the products are made in-house.
Life Fitness Support
At Life Fitness, customers have access to the company's own and very comprehensive Life Fitness customer service. The company offers support for both business and residential customers.
For example, the Life Fitness Support will help you with the purchase of new fitness equipment by providing you with comprehensive product information and advice. Also, when it comes to visual space planning, the Life Fitness Serviceif you want to open a fitness studio, for example.
In case you already have fitness equipment from Life Fitness and now need spare parts, a repair request or information about service contracts or invoices, you can also call the Life Fitness Support for assistance.
Further Life Fitness Service: Service Contracts
As part of the Life Fitness Service you also have the possibility to conclude a maintenance contract. Regular preventive functional checks by qualified technicians will maintain your equipment, extend its life and keep it in like-new condition. The advantage of this Life Fitness service is that you will have less equipment downtime, because before the season begins, your equipment will be preventively serviced so that it is running properly at the start of the season and during the peak season. This way you reduce repair costs, avoid breakdowns and your customers stay happy and satisfied!
LFconnect equipment management: networking your studio
Go to Life Fitness service also includes LFconnect.com, which allows you to optimally manage your equipment. For example, you can monitor your studio's utilization or equipment usage, allowing you to adjust and optimize staffing or product placement if necessary. You get an overview of your studio and can see exactly which areas are frequently visited.
As part of LFconnect equipment management, you will also receive notifications from the Life Fitness Supportwho will inform you about open questions regarding new equipment placement as well as maintenance.
Via fitnessmarkt.de you can buy Life Fitness equipment directly from the manufacturer and immediately get Life Fitness customer service-package at the same time! You too can benefit from the extensive Life Fitness service!
Editors fitnessmarkt.de (SIS)
Image source: Life Fitness and ©Dragana Gordic - freepik.com
Published on: 24 October 2017